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欢迎光临餐饮杰! [会员登录] [免费注册]

餐厅要想生意好,挽回老顾客是关键

时间:2019-03-26 09:56:38 | 责任编辑:安迪

[摘要]现在很多餐厅生意不好,都需要调研,没有调研就没有发言权,没有调研,很难得到一对一的交流,就像医生看病一样,只有一对一把脉,才能知道你的问题在哪,为你对症下药!

现在很多餐厅生意不好,都需要调研,没有调研就没有发言权,没有调研,很难得到一对一的交流,就像医生看病一样,只有一对一把脉,才能知道你的问题在哪,为你对症下药!

餐厅要想生意好,挽回老顾客是关键

那我们的餐厅好多都有问题,可是真正有几个老板重视了,直到生意越来越差才重视,那我们怎么挽回这些老顾客各位老板们你们想过吗?只有老顾客在生意才能长久经营。那我们该如何留住老顾客呢?

  一、经营

  要记住一句话,客人?#38590;?#30555;是雪亮的;因?#21496;?#33829;企业和做人是一样,把客人当上宾自然就会好。首先要在观点上就得改变。因此可以?#38386;?#32463;营,良心品质。以下我总结了几点

  1、提出宣传口号,用行动来证明你的产品,让更多的客人吸引过来

  2、给老客源打电话,到餐厅品尝味道提建议,主动营销,把客人拉进来。

  3、可以根据周围的人制定友谊赛,就拿端午节来说组织包粽子,拉近关系,友谊 ,参与重要,主要通过这样的活动能?#30431;?#20204;看到你现在产品调整,认可到你经营特色和以前不一样,他们就主动上门了。

  4、关注客人的用餐?#22902;?#21644;对产品的建议,每天抽时间?#22270;?#20010;客人谈天,测面听取对餐厅的味道,环境,产品及周边市场的变化和其它同类型餐厅的等信息的了解,知已知比,百战方胜!!

  二、口味

  口味是一个餐厅的命脉,餐厅要是口味不好就是别人在怎么想帮你都帮不了,除非自己去改变。你就说口味有多重要吧!由于口味下降导致顾客流失的。也做了几点总结:

  1、确保自己的口味是可以经过市场验证的,这就需要不断的试味。

  2、主动做好每桌的沟通,询问顾客的意见,顾客反映都是真实的。

  3、做好宣传、电话营销。加强与顾客的互动。

  4、加强客户关系的建立,建立客户档案。

  5、不断的开发新产品

  6、提升店面的五常、卫生、服务人员的态?#21462;?br />
  所以说餐厅店要想留住顾客,不光菜品要好吃,还要有留住顾客的方法,这样才能留住更多的顾客。

本?#21738;?#23481;来源于:餐饮杰
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